Six Sigma Education  Green Belt: An employee who achieved the first level of training in a Six Sigma program and spends part of his or her time teaching and helping teams with their projects.  Black Belt: An employee who reached the highest level of training in a Six Sigma program and spends all of his or her time teaching and leading teams involved in Six Sigma projects.  Master Black Belt: Full-time teachers and mentors to several black belts. © 2007 Pearson Education
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Six Sigma Personnel • Champion – Manager/Director/Executive who makes sure the resources are in place for a Six Sigma project • Master Black Belts – Quality experts in an organization – Responsible for strategic implementation – Teach/Mentor other Black and Green Belts • Black Belts – Six Sigma team leaders responsible for implementing process improvement projects within the business • Green Belts – Employee of an organization that has some training in Six Sigma and may lead a Six Sigma project, but only as part of their job
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7. Virtual Mentor Program In Fall of 2009 there were Virtual Mentors appointed, each having one to three new faculty to mentor.  In time Consortial Faculty will serve as Lead Mentors who will oversee several Virtual Mentors who will assist from one to five new adjuncts.  There are stipends for this work. There is a Lead Mentor for the first cohort of four Virtual Mentors.  There will be a coordinator of the Lead Mentors.  By 2011 all faculty will serve or be served by the mentoring. Adjuncts with fewer than four semesters of teaching online will be mentored.  Faculty with more than three semesters may be called upon to be Virtual Mentors.  From the ranks of the Consortial Faculty who have been Virtual Mentors will come the Lead Mentors.  There will be the one coordinator of faculty development who will oversee the Lead Mentors.        ALL FACULTY ARE INVOLVED     Consortial Faculty provide the Lead Mentors Experienced Faculty (more  than three semesters online) may serve as Virtual Mentors New Faculty (less than four semesters online) will be mentored
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Work Activities Custom A B C COTS A B 1. Software Project Management and Quality Planning FULL GRADE GRADE GRADE 2. Software Risk Management FULL 3. Software Configuration Mgmt FULL 4. Procurement & Vendor Mgmt FULL 5. Software Requirements Identification and Management FULL 6. Software Design & Implementation FULL 7. Software Safety Design FULL 8. Verification & Validation FULL FULL GRADE GRADE GRADE FULL FULL FULL FULL FULL FULL FULL GRADE FULL FULL FULL FULL NA FULL FULL GRADE GRADE GRADE FULL C GRADE GRADE FULL FULL GRADE FULL FULL FULL NA FULL NA GRADE GRADE GRADE 12
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474/16. Are Seat Belts Effective? Use the sample data in Exercise 15 with a 0.05 significance level to test the claim that the fatality rate is higher for those not wearing seat belts. From 15: A simple random sample of front-seat occupants involved in car crashes is obtained. Among 2823 occupants not wearing seat belts, 31 were killed. Among 7765 occupants wearing seat belts, 16 were killed (based on data from “ Who Wants Airbags?” by Meyer and Finney, Chance, Vol. 18, No. 2). Construct a 90% confidence interval estimate of the difference between the fatality rates for those not wearing seat belts and those wearing seat belts. What does the result suggest about the effectiveness of seat belts?
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Six Sigma • Six Sigma is a culture built on quality. • Six Sigma uses a top-down approach. • Project leader is called a Black Belt. • Project members are called Green Belts. • Master Black Belts have worked on many projects. • There are seven steps in Six Sigma. Kendall & Kendall © 2005 Pearson Prentice Hall 16-5
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Darla Garcia (First Day of School) A few months ago, Darla enrolled her son, Mario, in a new and exciting half-day program called “Play School”. Play School is a day care program that is designed to help children learn how to play with other kids in a fun and stimulating learning environment. Darla is happy that Mario will have the opportunity to interact with other kids his own age, but is sad because this will be the first time she will be apart from him for more than an hour or two since he was born. Darla and her Husband Carlos have planned to take Mario to his first day of Play School together. They as parents think this will be a memorable moment in their son’s life and do not want to miss out on the experience. The morning arrives; Darla gets up early to make sure everything runs smoothly so Mario will be on time for his first day of Play School. Everything runs without a hitch, she even makes Mario his favorite breakfast of scrambled eggs and ham. As Carlos eats breakfast with Mario, Darla grabs her camera phone “smile boys”. Darla looks at the photo happy that she could capture the moment. After breakfast Darla goes outside and pulls the Volvo out of the cramped garage. She gets the car seat from Carlos’s Taurus and belts in into her car. While Darla is outside, Carlos puts Mario’s coat and shoes on and brings Mario outside. Darla takes the opportunity to take a picture of Carlos and Mario on the front stoop of their house “awhh you put on his red jacket” she says to Carlos. Darla sets her camera phone on the top of the car and starts to put Mario into his car seat, all of a sudden she hears “click” Carlos has snapped a picture of her and Mario. Darla is happy she got into at least one of the pictures, and knows that if it is unbecoming she will just erase it later. The family drives off heading to Berkeley and the Play School site. When the arrive Darla takes a picture of the room as Mario runs off to play. After dropping Mario off at Play School she drops Carlos off at work. When Darla arrives home she decides she wants to look at the pictures and send them off to her mom in New Hampshire. She logs into her PhotoCat account and sees the four pictures taken that morning waiting for her. “Oh that is awful, its one big blur”, CS 321she says when she realizes that Carlos had not held his hand still while taking a picture.Six After deleting the bad picture Darla selects the remaining three pictures and Lesson labels the Personas group as “Mario’s first day at Play School”. She then shares the picture with her mother and Mario’s aunt Juanita. Page 16
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Using Interview Results To Step 7: Designate persona types Construct Personas Jake Parker (Event Cataloger) Jake is a 23-year-old senior in college and is part of the fraternity Sigma Sigma Lambda. He lives with 16 frat brothers in the frat house, and true to reputation, he parties hard on the weekends. However, he mostly focuses on school work and his geography classes (his major) during the week to try and maintain reasonable grades. His social life revolves around parties, meeting new people as well as enjoying the camaraderie of his frat brothers. He was going out with a girl named Mindy for a while but broke up with her a few months ago. Now he’s playing the field. Jake is less computer savvy than many people his age since learning how to use computers was never a high priority for him. He could always find something he’d rather be doing, and for that matter, he usually had people that could help him, so he knows how to use the basics of the operating system, how to browse the Internet, and how to send email, but not too much more. He uses a computer in the common area of the frat house he doesn’t own one himself. His parents gave Jake a digital camera for his birthday but he doesn’t use it much. Shooting pictures of high-quality isn’t too important to him. He sometimes takes the camera along if he is going on an extended outing such as a ski trip, but mostly he just carries a recent-model camera phone. He’s had his current camera phone for about a month and his previous model for about 6 months. He has saved over 500 pictures from them. He finds himself snapping pictures of his friends in “compromising situations” so that he can give them friendly hassles later on. He always takes a few pictures of the fun times with his buddies when he goes to bars, clubs and to parties. He forgets to download the pictures to the computer until his camera gets full every week or two. Then he muddles through downloading. He likes to get pictures posted to the private area of the server for his frat so he can show how much fun he’s having. Jake rarely looks back on photos that are much more than a month old, but he figures he’ll take his photos with him on a CD when he leaves university so he can remember the good times. Goals: • To post his pictures on the Internet so he can increase camaraderie with his new friends, fraternity brothers and social contacts. • To print his pictures as a source of joking and fun for use with his frat brothers who live in his house. CS 321 • To limit access to certain pictures for viewing only by his fraternity brothers. Lesson Six • To easily find more appropriate photos for very occasional emailing to his more casual friends and family. Personas Page 12
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